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Patient Experience Strategy
Last updated on Tuesday, May 14, 2024
Patient Experience Strategy at WUTH At Wirral University Teaching Hospital (WUTH), we are committed to delivering exceptional patient experiences. Our Patient Experience Strategy, launched in 2021 and running through 2026, aims to continuously improve the quality of care and services we provide...
read morePatient Experience Strategy Promise Groups
Last updated on Thursday, March 14, 2024
Our Promise Groups At the heart of the Patient Experience Strategy are five "Promise Groups": Welcome "Being made to feel at ease and reassured" Inclusive "Listening to me and respecting me as an individual" Safe "Feeling safe and having trust in the staff" Care "Designing my care with m...
read morePatient Experience Hub
Last updated on Thursday, March 28, 2024
The Patient Experience Hub at Arrowe Park Hospital is currently undergoing a makeover. Check back soon to see results.
read moreExperts by Experience Committee
Last updated on Friday, June 6, 2025
We like to involve the people who use our service in the development of our service. We meet regularly with experts by experience to collaborate on projects and to get valuable feedback. We meet in person and online. You can attend as many or as few meetings as you’d like. If you have experien...
read moreWUTH Patient Experience Survey
Last updated on Friday, May 24, 2024
We are constantly striving to improve the quality of services and care for people affected by cancer and we can only do this with feedback from people who have been directly affected. We are very interested to hear about your experience of cancer care and treatment received at Wirral University...
read morePatient Experience Strategy - vote now!
Last updated on Wednesday, October 13, 2021
Our Patient Experience Strategy is broken down into two parts; patient experience vision and delivery plan. The patient experience vision is a statement of our intention to deliver a high quality patient experience for all and the patient journey broken down into promises, to inform our patient...
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