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Formal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read morePain management programme
Last updated on Monday, June 2, 2025
What does the pain management programme involve? Our group pain management program takes place over several weeks, with patients expected to attend on two days a week. The programme includes input from different members of our team, including physiotherapy, psychology, occupational therapy and ph...
read moreBy Train
Last updated on Friday, June 22, 2018
The nearest train station is Green Lane railway station which is just under a mile away from the Health Centre. Merseytravel Telephone: 0151 227 5181 Website www.merseytravel.gov.uk or Traveline North West Telephone: 0871 200 2233Website: www.traveline-northwest.co.uk
read moreHayley Kendall, Chief Operating Officer
Last updated on Wednesday, November 8, 2023
New WUTH Chief Operating Officer (COO) Hayley Kendall joined from the beginning of January 2022 from her previous COO role at Liverpool Heart and Chest Hospital (LHCH). Hayley is coming back to WUTH after six years away from the Trust. Prior to the COO role at LHCH, Hayley was Divisional Head of...
read moreDo you need a new referral for another prescription when your orthosis no longer fits or wears out?
Last updated on Wednesday, February 19, 2020
If you have been seen in the Orthotic Department within the last 12 months then you can contact the Orthotic Department directly to make a review appointment. If you have not been seen in the Orthotic Department for over 12 months then you will need a new referral from either your GP or your con...
read moreSignage
Last updated on Thursday, February 6, 2025
As part of the Patient Experience Strategy Welcome Promise vision ‘being made to feel at ease and re-assured’, one of the initial work streams identified by the Welcome Promise Group was to carry out a review of the existing Trust site maps available for patients. This was to ensure from a patien...
read moreTests, Scans and Investigations
Last updated on Friday, June 6, 2025
We offer our patients a wide range of tests, scans and investigations. Diagnostic scans Diagnostic scans help give images of various parts of the body. You may also hear the term ‘radiology’ when talking about diagnostic scans. A number of scans are available from our hospitals in Wirral. Choo...
read moreSafe Promise Group
Last updated on Thursday, March 14, 2024
Discover the Safe Promise: "Feeling safe and having trust in the staff." If you're enthusiastic about upholding this commitment for our patients, why not become part of the Safe Promise group? This group consists of patients, caregivers, WUTH staff from various levels and job titles, HealthWatc...
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