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Formal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read morePain management programme
Last updated on Monday, June 2, 2025
What does the pain management programme involve? Our group pain management program takes place over several weeks, with patients expected to attend on two days a week. The programme includes input from different members of our team, including physiotherapy, psychology, occupational therapy and ph...
read moreBy Train
Last updated on Friday, June 22, 2018
The nearest train station is Green Lane railway station which is just under a mile away from the Health Centre. Merseytravel Telephone: 0151 227 5181 Website www.merseytravel.gov.uk or Traveline North West Telephone: 0871 200 2233Website: www.traveline-northwest.co.uk
read moreSignage
Last updated on Thursday, February 6, 2025
As part of the Patient Experience Strategy Welcome Promise vision ‘being made to feel at ease and re-assured’, one of the initial work streams identified by the Welcome Promise Group was to carry out a review of the existing Trust site maps available for patients. This was to ensure from a patien...
read moreChildren’s Emergency Department
Last updated on Friday, January 9, 2026
What We Do The Children’s Emergency Department is based at Arrowe Park Hospital. The department is open 24 hours a day, 7 days a week, 365 days a year. A dedicated team of doctors, nurses and support staff from both Emergency Care and Paediatrics work together in the department caring for chil...
read moreCarers Support
Last updated on Wednesday, November 24, 2021
Wirral University Teaching Hospital, recognises and appreciates the vital role Carers play in the life of all of our patients and we have joined the Regional Carers Passport scheme, We want to promote a culture that recognises Carers and their needs within our hospital. The Carers Passport will...
read moreSafe Promise Group
Last updated on Thursday, March 14, 2024
Discover the Safe Promise: "Feeling safe and having trust in the staff." If you're enthusiastic about upholding this commitment for our patients, why not become part of the Safe Promise group? This group consists of patients, caregivers, WUTH staff from various levels and job titles, HealthWatc...
read moreRenal services at Arrowe Park Hospital
Last updated on Saturday, February 24, 2018
The Renal Unit, based on ward 31 at Arrowe Park Hospital, is the main site for renal patients within the catchment area of Wirral, Chester and Ellesmere Port. Occasionally we have patients from North Wales. Ward 31 is a combined medical and renal unit. The unit has 19 stations and 2 isolation r...
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