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Wirral University Hospital NHS Foundation Trust

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How It Started

Last updated on Thursday, March 14, 2024

In 2021 the Patient Experience Strategy at Wirral University Teaching Hospital (WUTH) was divided into two main elements: the patient experience vision and the delivery plan. The process began with a kick-off meeting to define the approach for developing the strategy. This was followed by a seri...

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Tag:   vote (1)     voting (1)     patient (17)     Patient Experience Strategy (29)     workshop (2)     staff (9)     board of directors (1)     promise (9)     carers (7)     volunteers (3)    

Patient Experience Strategy Promise Groups

Last updated on Thursday, March 14, 2024

Our Promise Groups At the heart of the Patient Experience Strategy are five "Promise Groups": Welcome "Being made to feel at ease and reassured" Inclusive "Listening to me and respecting me as an individual" Safe "Feeling safe and having trust in the staff" Care "Designing my care with m...

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Tag:   patient (17)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     Welcome (2)     safe (8)     Inclusive (6)     care (26)     supported (2)     stakeholders (3)     feedback (27)    

Inclusive Promise Group

Last updated on Thursday, March 14, 2024

Inclusive Promise "Listening to me and respecting me as an individual"   Are You Committed to Delivering Personalised Care? At Wirral University Teaching Hospital (WUTH), we recognise that every individual who walks through our doors has unique needs, preferences, and circumstances. That's...

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Activity Boards

Last updated on Wednesday, December 17, 2025

Activity Boards Stay Active with Your Ward Activity Board The ward activity board is here to help you: Stay mobile and stretch your muscles Keep your mind active Reduce boredom Meet and interact with other patients Ask your family or staff to show you the board when you...

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Pre-Operative Assessment (POA) Questionnaire

Last updated on Tuesday, April 1, 2025

Wirral University Teaching Hospital (WUTH) is introducing a digital Pre-Operative Assessment (POA) questionnaire to help patients prepare for surgery more smoothly. Patients will receive an email notification prompting them to check their patient portal inbox.  Completing the questionnaire as so...

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Map of Clatterbridge Hospital

Last updated on Wednesday, July 1, 2026

Please see the external map of Clatterbridge Hospital and car parks in the Related links menu to the left. The internal map of the hospital and facilities can be seen in the documents below. 

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FAQs on ANPR

Last updated on Wednesday, July 1, 2026

Wirral University Teaching Hospital (WUTH) is launching a new Automatic Number Plate Recognition (ANPR) system across its hospital sites, marking a major milestone in its ongoing commitment to improving car parking for patients, visitors and staff. This will be installed at Arrowe Park Hospital a...

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