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Wirral University Hospital NHS Foundation Trust

Results for: "wirral transfer of care (discharge) hub"

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Health Passports

Last updated on Thursday, June 6, 2024

Health Passports View our health passports video for Carer passports and Health & Wellbeing passport here: Our Safe Promise Group has been promoting the use of Health Passports in the Trust, don’t miss out on the advantages these passports bring to both patients and caregivers. CARER PA...

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What is palliative care?

Last updated on Wednesday, April 22, 2026

Palliative care is clinical care that is focused on meeting the holistic needs of a person with a life-threatening or life-limiting illness. For example, a person living with cancer may decide to stop curative treatment such as chemotherapy, whether or not they show signs that they are at the end...

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Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (26)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (25)     Patient Experience Strategy (29)    

Friends and Family Test

Last updated on Thursday, June 21, 2018

To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...

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Stroke Services

Last updated on Monday, February 9, 2026

A stroke is a serious, life-threatening medical condition that occurs when the blood supply to part of the brain is cut off. Blood carries essential nutrients and oxygen to the brain and without a blood supply, brain cells can be damaged or destroyed. Strokes are a medical emergency and urgent t...

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Tag:   stroke (9)     bleed (2)     brain (4)     emergency (12)     urgent (1)     critical (5)     Acute (2)    

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