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Wirral University Hospital NHS Foundation Trust

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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (16)     feedback (26)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

How to make or cancel an appointment

Last updated on Wednesday, August 1, 2018

Please contact the Adult Audiology Department. Please note: We are a busy department, your call may be diverted to the Answer Machine.  If your call is answered by the machine, please remember- Speak clearly and slowly ( Telephone connections are not always very clear ) Leave your Name, Add...

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Lauren Horne, Staff Nurse and Research Champion

Last updated on Wednesday, September 4, 2024

Lauren Horne is a Research Champion in Critical Care. She told us how being a Research Champion makes her feel like she’s having a positive impact on future care. How did you become aware of research in the department? We have a dedicated Research Nurse who’s based in the Critical Care. She giv...

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How to cancel an appointment

Last updated on Friday, December 27, 2024

There will be a number to telephone at the top of your confirmation letter if you wish to cancel your appointment or no longer need it.  Please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else and not wasted and we can arrange a ne...

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Tag:   cancel (10)     appointment (26)     clinic (22)     letter (1)     call us (2)     attend (5)    

How to cancel an appointment

Last updated on Friday, December 27, 2024

There will be a number to telephone at the top of your confirmation letter if you wish to cancel your appointment or no longer need it.  Please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else and not wasted and we can arrange a ne...

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Tag:   cancel (10)     appointment (26)     change (11)     book (15)     booking (14)     clinic (22)     check in (2)    

How to cancel an appointment

Last updated on Friday, June 22, 2018

There will be a number to telephone at the top of your confirmation letter if you wish to cancel your appointment or no longer need it.  Please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else and not wasted and we can arrange a ne...

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Tag:   cancel (10)     booking (14)     book (15)     change (11)     rebook (3)     reschedule (1)     appointment (26)    

How to cancel an appointment

Last updated on Friday, June 22, 2018

There will be a number to telephone at the top of your confirmation letter if you wish to cancel your appointment or no longer need it.  Please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else and not wasted and we can arrange a ne...

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Tag:   cancel (10)     rebook (3)     change (11)     appointment (26)     choose & book (8)     visit (6)     clinic (22)