Results for: "university hospital of zurich patient experience strategic plan 2024"
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Formal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read moreOur Policies and Procedures
Last updated on Thursday, July 18, 2024
General Policies: Hospital-wide policies are available on request. Patient Care Policies: Patient care and safety policies are available on request. Human Resources Policies: Employee-related policies and procedures are available on request. Health and Safety: Health...
read moreDiversity and Inclusivity
Last updated on Thursday, February 26, 2026
We strive to ensure our environment is inclusive to everyone and welcome discussions regarding any adjustments that we can make to ensure everyone has a good learning experience with us. We have the following considerations: Format of information Information and the timetable is sent electr...
read moreWirral families praise maternity care at WUTH in CQC Maternity Survey 2025
Last updated on Friday, February 6, 2026
Parents have praised the maternity care and support they received at Wirral University Teaching Hospital (WUTH) in the latest Maternity Survey published by the Care Quality Commission (CQC), with the Trust scoring above the national average in several key areas. The 2025 survey, which forms part...
read moreUseful email addresses
Last updated on Thursday, March 28, 2019
Accounts and invoices wih-tr.apinvoices@nhs.net Patient Experience Team (for concerns, complaints, and compliments): wuth.patientexperience@nhs.net FOI requests wih-tr.accesstoinformationoffice@nhs.net General recruitment enquiries coc-tr.recruitmentbusinessservices@nhs.net Media enquiri...
read moreHow To Get Involved
Last updated on Thursday, March 14, 2024
How To Get Involved in the Patient Experience Strategy There are several ways for you to get involved. You can join a promise group You can provide feedback You can join a workstream You can join in our events You can be part of our mailing list You can become a volunteer
read moreProfessor Chris Bentley, Joint Non Executive Director
Last updated on Wednesday, December 24, 2025
Chris was appointed Joint Non-Executive Director for Wirral University Teaching Hospital NHS Foundation Trust (WUTH) and Wirral Community Health and Care NHS Foundation Trust (WCHC) in August 2025. Previous to this, Chris held the position of Non-Executive Director at WCHC since 2019. Ch...
read moreWhat is a COPD exacerbation?
Last updated on Wednesday, April 18, 2018
An exacerbation is a flare up of COPD symptoms. The signs can include: Increased breathlessness (more than usual) Reduced walking distance Increase in coughing Changes in the amount/colour/thickness of phlegm Chest feeling tight New or increased wheeze If there two or more of these sy...
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