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Wirral University Hospital NHS Foundation Trust

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Feedback, Compliments, Concerns and Complaints

Last updated on Tuesday, March 14, 2023

Patient Experience All feedback from our patients is useful to us. We want to continue to improve our services, and so knowing what you think of WUTH is really important to us. Maybe you’ve experienced really fantastic care or have some thoughts on how we might improve. The Patient Experience T...

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Tag:   compliment (2)     concern (5)     query (5)     issue (3)     problem (2)     complaint (3)     angry (1)     speak (2)     answer (1)    

Social Media

Last updated on Thursday, March 14, 2024

For updates on the Patient Experience Strategy please follow us on our socials: Patient Wuth | Facebook WUTH Patient Experience (@PatientWuth) / Twitter Patient WUTH (@patientwuth) • Instagram photos and videos patientwuth (@patientwuth) | TikTok Patient Wuth - YouTube Patient WUTH (@patien...

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Tag:   social (4)     social media (5)     Facebook (1)     twitter (1)     X (1)     Instagram (1)     TikTok (1)     Youtube (2)     Threads (1)     updates (2)     Patient Experience Strategy (29)     Patient (3)     Socials (1)     videos (4)    

WUTH Website Privacy Notice

Last updated on Monday, April 23, 2018

GDPR and Umbraco Our website uses Umbraco as the content management system with which to run our online sites. On the 25th of May 2018 the EU General Data Protection Regulation will be enforced. We have investigated where improvements need to be made in order for all Umbraco products and servic...

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Tag:   privacy (3)     notice (1)     safety (4)     media (2)     website (1)     social (4)    

Raise a Concern, Speak Out Safely

Last updated on Friday, January 19, 2024

At WUTH, we are committed to achieving the highest possible standards of service for the benefit of our patients and staff. However, where standards are not meeting demands, we expect staff to be able to raise concerns. We are supportive of colleagues who have concerns regarding possible danger...

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Tag:   safety (4)     speak out (1)     raise (2)     awareness (3)     concern (5)     issue (3)     problem (2)    

Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (28)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (24)     Patient Experience Strategy (29)    

Patient Experience Strategy

Last updated on Tuesday, May 14, 2024

Patient Experience Strategy at WUTH At Wirral University Teaching Hospital (WUTH), we are committed to delivering exceptional patient experiences. Our Patient Experience Strategy, launched in 2021 and running through 2026, aims to continuously improve the quality of care and services we provide...

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Contact Us

Last updated on Thursday, March 14, 2024

Contact us If you would like to contact us with any questions our contact details are: Email: wuth.corporatenursing@nhs.net Call: 0151 604 7004 WhatsApp a message, or voice note: 07776623547 DM us on social media: @PatientWUTH Write to us: Patient Experience Strategy, Corporate Nursin...

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Tag:   contact (10)     useful contact numbers (2)     Patient Experience Strategy (29)     Email (1)     Phone (1)     Whatsapp (2)     social media (5)     Address (1)     feedback (28)     voice note (1)     DM (1)     call us (2)     Patient (3)     patient WUTH (1)     wuth (4)