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Wirral University Hospital NHS Foundation Trust

Results for: "services provided at best hospital, west bank, demerara"

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Friends and Family Test

Last updated on Thursday, June 21, 2018

To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...

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Education Centre facilities

Last updated on Tuesday, April 24, 2018

The Charmian Wiltshire Suite and Lecture Theatre The newly named Charmian Wiltshire Suite consists of 5 classroom style seminar rooms and 3 boardroom style seminar rooms. All rooms with a laptop are MS Office 2010 compatible. Seminar Room 1 This is a small 6 seated meeting room which has the c...

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Tag:   facilities (8)     lecture (1)     theatre (1)     dining room (1)     seminar (1)     lecture theatre (1)     hire (1)    

Immediate Life Support (ILS) course

Last updated on Friday, November 22, 2019

e-ILS - Immediate Life Support e-learning The Resuscitation Council (UK) Immediate Life Support (ILS) course was launched in 2002. It was developed in response to a demand from healthcare professionals who may have to act as first responders and treat patients in cardiac arrest until the arrival...

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Tag:   first responders (1)     life support (3)     ILS (1)     CPR (2)     defibrillation (1)     re-certification (1)    

Bereavement

Last updated on Monday, December 9, 2024

Firstly, may we offer our sympathy to you, your family and friends during this very sad time. Please find below some information to assist you. What we do The Bereavement Services team aims to ensure that the families of patients who have passed away in our hospital are cared for from the poin...

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Tag:   death (2)     Bereavement (1)     loss (3)     in your loss (1)     funeral (1)     arrangements (1)     support (25)     help (6)     register (3)    

Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (28)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (24)     Patient Experience Strategy (29)    

Ronald McDonald House

Last updated on Monday, April 9, 2018

Ronald McDonald House Arrowe Park provides free ‘home away from home’ accommodation for parents with sick children and premature babies being treated at the hospital’s Arrowe Park site. Ronald McDonald House Charities is an independent Charity and the Ronald McDonald House itself relies on donati...

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Tag:   recovery (4)     children (16)     child (12)     support (25)     ill (1)     accommodation (5)     charity (3)    

Inpatient journey

Last updated on Monday, November 30, 2020

You will be taken from theatre into the recovery area, where a nurse will look after you until you are not too sleepy and also fairly pain free. Once back on the ward, there is a patient information folder at each bedside and this will provide you with additional information you will need to kno...

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Dissent Posters

Last updated on Tuesday, April 2, 2024

What is a Dissent Poster? NHS hospitals are required to display dissent posters in prominent locations, such as waiting areas or patient wards. These posters inform patients of their right to refuse care or treatment from a particular person involved in their care, should they have any concerns....

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Tag:   cqc (2)     Dissent (3)     survey (10)     maternity (2)     children (16)     young person (1)     patient (16)     experience (9)     Urgent (3)     emergency (12)     Inpatient (7)     adult (1)