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Patient Experience Strategy - vote now!
Last updated on Wednesday, October 13, 2021
Our Patient Experience Strategy is broken down into two parts; patient experience vision and delivery plan. The patient experience vision is a statement of our intention to deliver a high quality patient experience for all and the patient journey broken down into promises, to inform our patient...
read moreFriends and Family Test Cards
Last updated on Thursday, March 14, 2024
What is an FFT card? WUTH asks our patients to fill out a Friends and Family Test (FFT) card. This short survey helps the hospital improve care. On the card, you answer one main question: Overall, how was your experience of our service? Demographic Questions The card also asks some questio...
read moreSue Browne, Diabetes Specialist Nurse
Last updated on Tuesday, May 14, 2024
Sue Browne is Diabetes Specialist Nurse and a member of the Trust’s Sunflower Network which supports staff with disabilities. She said: “After having some struggles as a teenager I was diagnosed with autism and ADHD as an adult.” She started working at the Trust as a student nurse during COVID...
read moreAccessing the hospital out of hours
Last updated on Tuesday, June 30, 2026
There may be times when you need to leave or attend the hospital during out of hours - for example, during the night, in the early hours of the morning, or if you need to return home briefly to rest, wash, or collect belongings. Please speak with the ward team before leaving or attending. They w...
read moreVolunteering
Last updated on Thursday, October 16, 2025
Volunteers play an important role at the Trust as they contribute towards the care and wellbeing of our patients and staff. We are continually growing our team of volunteers to support a wide range of complementary services to staff and patients across Arrowe Park, Clatterbridge and St Catherine’...
read moreAbout the Safe Care We Provide
Last updated on Tuesday, June 4, 2019
Wirral University Teaching hospital is committed to being open and honest with the people who use our services, the wider public and our staff. NHS organisations have a duty of care to patients’ to ensure nurse staffing levels are adequate and provided by appropriately qualified and experienced...
read moreMedical Education & Training
Last updated on Tuesday, April 24, 2018
Wirral Hospital has successful history within the field of Medical Education. We offer a comprehensive Foundation Programme, where trainees have the opportunity to work in a wide number of specialities including GP placements. We at Wirral are pleased to announce that we have signed the Excellen...
read moreGathering Feedback
Last updated on Thursday, March 14, 2024
Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...
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