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Patient Experience Strategy
Last updated on Tuesday, May 14, 2024
Patient Experience Strategy at WUTH At Wirral University Teaching Hospital (WUTH), we are committed to delivering exceptional patient experiences. Our Patient Experience Strategy, launched in 2021 and running through 2026, aims to continuously improve the quality of care and services we provide...
read morePatient Experience Strategy Promise Groups
Last updated on Thursday, March 14, 2024
Our Promise Groups At the heart of the Patient Experience Strategy are five "Promise Groups": Welcome "Being made to feel at ease and reassured" Inclusive "Listening to me and respecting me as an individual" Safe "Feeling safe and having trust in the staff" Care "Designing my care with m...
read moreWelcome Workstreams
Last updated on Monday, June 3, 2024
Welcome Promise Group Workstreams: Orientation Films Orientation films, also called patient education videos or welcome videos, are short informative films made by WUTH. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these...
read morePatient Messages
Last updated on Tuesday, March 14, 2023
This form is only for contacting inpatients at Arrowe Park or Clatterbridge Hospitals. Your message will be received by our Patient Relations Team staff, who will print it out and hand deliver it to the patient. Please note that we cannot guarantee any times for delivery of the message and we reg...
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Patient Experience Strategy Patient Experience Vision
Modified: 14/02/2023 12:08PM | Download: Patient Experience Strategy Patient Experience VisionPatient Experience Strategy - Patient Experience Vision
Modified: 04/04/2022 2:11PM | Download: Patient Experience Strategy - Patient Experience VisionThis document can also be found in: Patient Experience