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Wirral University Hospital NHS Foundation Trust

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How We Use Your Information

Last updated on Thursday, May 1, 2025

Privacy Notice   We aim to provide you with the highest quality care. To do this we must keep records about you and the care we provide for you. The information we collect about you includes your preferred title, full name, date of birth (DOB), gender, address, postcode, contact information e....

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Tag:   FOI (1)     Freedom (1)     information (9)     open (1)     transparency (2)     medicines (1)     access to information (1)    

Experts by Experience Committee

Last updated on Wednesday, February 12, 2025

We like to involve the people who use our service in the development of our service. We meet regularly with experts by experience to collaborate on projects and to get valuable feedback. We meet in person and online. You can attend as many or as few meetings as you’d like.   If you have experien...

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General enquiries

Last updated on Wednesday, April 24, 2019

 General enquiries should be directed through to our switchboard Arrowe Park Hospital 0151 678 5111 Clatterbridge Hospital 0151 334 4000 Victoria Central Health Centre 0151 678 7272 St Catherine’s Health Centre 0151 678 7272 Alternatively, please email us via: wih-tr.communications@nhs.net 

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Tag:   General enquiries (1)     query (5)     ask (2)     help (6)     enquire (1)    

Formal Complaints

Last updated on Sunday, March 17, 2024

How to log a formal complaint Email: wuth.patientexperience@nhs.net  Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days.   Have you raised a complaint? Fill out this survey to let us know your feedback.   

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Tag:   complaint (3)     complain (2)     feedback (28)     negative (1)     survey (10)     Formal complaint (1)     PALS (1)     concern (5)     raise concern (1)     experience (9)    

Upcoming Events

Last updated on Tuesday, March 12, 2024

Upcoming Events and Initiatives In 2024 we have several exciting events and initiatives planned. If you would like to be part of our mailing list to find out about the upcoming events, workstreams and initiatives, email us on wuth.corporatenursing@nhs.net asking to be part of the patient experi...

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WUTH Dissent

Last updated on Sunday, March 17, 2024

We want to hear about your experience as a patient  This hospital is committed to listening and responding to patient experience feedback and regularly conducts surveys to find out what patients think. If you are selected to take part in one of these surveys we may contact you by phone, text me...

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Tag:   Dissent (3)     Surveys (3)     survey (10)     corporate (2)     feedback (28)    

Facilities

Last updated on Monday, April 9, 2018

The Arrowe Park House provides accommodation for up to 28 people, 365 days of the year: All bedrooms are furnished to the highest standards with ensuite bathroom Bedrooms comfortably accommodate 4 adults Each bedroom has its own internal telephone, so the wards are able to contact families a...

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Healthelife Portal Update

Last updated on Friday, March 15, 2024

Healthelife Portal Update Please note that the current portal has been updated. The refreshed version, will be accessible from Wednesday, March 20th. You will receive an invitation to access the updated portal via text once it is live. Simply follow the link provided in the text message to sign...

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