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Wirral University Hospital NHS Foundation Trust

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Formal Complaints

Last updated on Sunday, March 17, 2024

How to log a formal complaint Email: wuth.patientexperience@nhs.net  Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days.   Have you raised a complaint? Fill out this survey to let us know your feedback.   

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Tag:   complaint (3)     complain (2)     feedback (28)     negative (1)     survey (10)     Formal complaint (1)     PALS (1)     concern (5)     raise concern (1)     experience (9)    

How long will your appointment take?

Last updated on Wednesday, February 19, 2020

The length of your appointment will depend on the nature of your referral. As a guide, appointments usually take a minimum of 20 minutes and for complex assessments and casts up to an hour. You can see more information about your appointment via the Your Appointment page.

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Call 4 Concern (Martha's Rule)

Last updated on Thursday, April 17, 2025

Martha's Rule: Detecting Deterioration You know yourself or your loved one better than anyone. If you’re worried about a health condition getting worse, talk to us. What is Martha's Rule? We have introduced Martha’s Rule to help spot any unexpected signs of deterioration early and give you the...

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What apprenticeships are available?

Last updated on Friday, February 21, 2020

A sample of apprenticeships which are available and being used in the Trust are listed below however you should contact the Leadership & Development team if you want clarification of an apprenticeship qualification to cover any job role: Clinical Healthcare SupportLevel 2 Clinical Healthcare...

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Tag:   apprentice (3)     job (6)     career (5)     training (8)     train (7)     skills (4)     development (8)    

Public and Patient involvement group

Last updated on Wednesday, April 11, 2018

The department has an active group consisting of patients, doctors, nurses and clerical representatives who meet for 1 hour every alternate month to discuss all matters relating to the department, such as departmental information, efficient running and communication about our services, local serv...

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Tag:   dermatology (7)     skin (8)     cancer (21)     patient (16)     public (1)    

Clatterbridge Rehab Centre

Last updated on Friday, January 12, 2018

The new Clatterbridge Rehabilitation Centre (CRC) was recently refurbished and offers 20 beds for dedicated stroke rehabilitation. Therapists at the CRC will assess you to identify any difficulties you may have following your stroke. We offer: A Multidisciplinary Therapy Team working with a n...

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Tag:   rehabilitation (9)     stroke (9)     discharge (9)     admittance (1)     therapy (6)     Neuropsychology (1)    

Feedback Stands

Last updated on Wednesday, March 13, 2024

The Patient Experience Strategy organises stands both within our hospitals and out in the community, providing opportunities for patients, prospective patients, carers, volunteers, visitors, and staff to share their feedback on enhancing the patient experience at WUTH hospitals. Stay informed ab...

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Upcoming Events

Last updated on Tuesday, March 12, 2024

Upcoming Events and Initiatives In 2024 we have several exciting events and initiatives planned. If you would like to be part of our mailing list to find out about the upcoming events, workstreams and initiatives, email us on wuth.corporatenursing@nhs.net asking to be part of the patient experi...

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