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Formal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read moreEpilepsy
Last updated on Wednesday, April 14, 2021
The children's epilepsy nurse specialist supports families of children with epilepsy by acting as a link between hospital, school and home. If your child has a seizure or other episode of collapse, he/she may be seen first in clinic by the epilepsy nurse who may arrange further investigations be...
read moreWomen's and Children's
Last updated on Sunday, March 17, 2024
To give your feedback for a women's or child service, please click on the Ward/Department name to be taken to the correct survey: Children's Emergency Department Children's Outpatient Department Children's Ward - Ward 52 Delivery Suite Gynaecology Inpatients War...
read moreEquipment (Delivery, Returns and support)
Last updated on Thursday, February 5, 2026
Equipment Provision Here at WUTH, Children's Occupational Therapists can support you and your child through the assessment and provision of specialist equipment that can aid in accessing the family home and education settings. Equipment is designed to support those children who have postural dif...
read moreErectile Dysfunction Service
Last updated on Thursday, April 19, 2018
This service is available for all men who suffer from erectile difficulties or conditions associated with erectile problems. Our clinic is held at Clatterbridge Hospital every Thursday morning. To access this service, patients must initially report to their GP. Together with our Trust guidelines...
read moreMusculoskeletal Service
Last updated on Monday, June 23, 2025
All referrals to services to treat musculoskeletal conditions are sent to the Wirral Integrated Musculoskeletal (MSK) Triage Service. This is a specialist service for patients aged 16 or over which consists of therapists and doctors who all specialise in MSK medicine. Musculoskeletal conditions...
read moreKnow the 5 rights
Last updated on Tuesday, July 30, 2024
Do you know your patient rights? Do you, or a family member or someone you care for, have any communication difficulties or needs? As part of our commitment to providing safe care for patients, all NHS services must follow these 5steps to help support you: ● Ask if you have any communication n...
read moreWaiting Times
Last updated on Friday, April 20, 2018
It is your right to access our services within maximum waiting times we have set by the NHS Constitution. This means you have the right to start consultant-led treatment within 18 weeks from referral, or to be seen by a specialist within two weeks of GP referral for a suspected cancer. If for...
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