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People urged to use 111 - ahead of Junior Doctor industrial action
Last updated on Friday, December 29, 2023
People across Cheshire and Merseyside are being urged to use NHS 111 for all non-emergency healthcare needs ahead of industrial action by junior doctors early in the New Year. As previously announced by unions, junior doctors will take six days of industrial action from 7am on Wednesday 3 Janua...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreOrder repeat prescriptions ahead of Easter bank holiday
Last updated on Monday, March 18, 2024
Patients across Cheshire and Merseyside are being asked to plan ahead for the Easter bank holiday weekend (29 March – 1 April) by ordering any repeat prescriptions they might need early. The NHS is advising that repeat prescriptions should be ordered at least seven working days ahead of the bank...
read moreDialysis Patients Take Charge at Arrowe Park Hospital
Last updated on Friday, November 15, 2024
A ground-breaking initiative is transforming the lives of haemodialysis patients at Arrowe Park Hospital by empowering them to take control of their own treatment. The system, known as shared care, allows patients to actively participate in their dialysis process with the support and guidance of...
read moreHow To Get Involved
Last updated on Thursday, March 14, 2024
How To Get Involved in the Patient Experience Strategy There are several ways for you to get involved. You can join a promise group You can provide feedback You can join a workstream You can join in our events You can be part of our mailing list You can become a volunteer
read morePublic urged to use NHS 111 ahead of resident doctor strikes
Last updated on Tuesday, November 11, 2025
People across Cheshire and Merseyside are being urged to use NHS 111 for all non-emergency healthcare needs ahead of industrial action by resident doctors (previously known as junior doctors). Unions have announced a full walkout of resident doctors from 7am on Friday 14 November to 7am on Wedn...
read moreWelcome Promise Group
Last updated on Thursday, March 14, 2024
Welcome Promise "Being made to feel at ease and reassured" Are You Passionate About Making a Difference? At Wirral University Teaching Hospital (WUTH), we understand the importance of creating a warm and welcoming environment for our patients, visitors, carers, and staff members. That's w...
read moreShoulder
Last updated on Thursday, May 1, 2025
Shoulder pain Shoulder pain is very common and can affect 3 in 10 adults at any one time. It can be caused by something as simple as taking off a coat, lifting something awkwardly or a trip or fall. There are also normal age related changes that can cause symptoms to flare up now and again for n...
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