Results for: "once the throat swab specimen has been collected, how soon should the specimen be processed"
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Formal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read moreWirral residents urged to contact NHS 111, visit a pharmacy or contact their GP if it’s not a health emergency
Last updated on Tuesday, January 12, 2021
The NHS on the Wirral is currently facing a huge demand for its services, with pressure being experienced across the entire system from GPs to the hospital Emergency Department, and local people are urged to consider the most appropriate options available for their health care. A large number...
read moreDiversity and Inclusion
Last updated on Wednesday, November 6, 2024
We are committed to ensuring that we are an understanding, kind and inclusive organisation where there is diversity amongst our people and they feel a strong sense of belonging and inclusion. We have embedded our equality, diversity and inclusion strategic commitment within our People Strategy a...
read moreQuality Standards
Last updated on Wednesday, May 17, 2023
Our education provision is regularly reviewed by a range of standards to ensure the delivery of high quality education opportunities for our staff. Achievements We are pleased to say our Trust: is an accredited centre to deliver the Institute of Leadership and Management (ILM) introductory c...
read moreRenal Services at The Countess of Chester Hospital
Last updated on Friday, December 29, 2017
The Chester Dialysis Unit is situated on the Countess of Chester Hospital site. The renal unit at the Countess was opened in January 2006. It is part of a renal outpatient department that includes home therapies, outpatient clinics and an intravenous iron programme. The unit has 17 stations for...
read moreHaematology cancer
Last updated on Thursday, May 24, 2018
The Haematology teams for Wirral University Teaching Hospital and the Countess of Chester Hospital work closely together to provide specialist services to the population of Wirral and Chester. Our Trust has three Haematology Consultants, one Clinical Nurse Specialist for haematology and one Clin...
read moreChristine Douglas MBE, Chief Nursing Officer
Last updated on Tuesday, February 17, 2026
Christine Douglas MBE has held a number of senior leadership roles in both hospital and community settings throughout her career. She has made a significant contribution to the NHS over the years always with a passion and determination to provide safe, personal, high-quality and effective care....
read moreIs pain all in my head?
Last updated on Wednesday, June 4, 2025
Well, yes it is, but not in the way that perhaps you feel it is. All pain responses involve the brain and central nervous system. The brain takes in lots of information, including information sent from all over our body, and works out how to respond. Pain is a response our brain generates to sign...
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