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Theatre staff add historical mementos to time capsule at £25m surgical centre
Last updated on Tuesday, October 17, 2023
A time capsule has been installed at Cheshire and Merseyside Surgical Centre at Clatterbridge Hospital during phase two of the project. The metal capsule contains items especially chosen by staff at the centre to mark this year, including mementoes, pictures, newspapers and personal messages....
read moreA new temporary entrance will open for patients walking into the Emergency Department and Urgent Treatment Centre at Arrowe Park Hospital
Last updated on Friday, July 4, 2025
A new temporary entrance will open for patients walking into the Emergency Department and Urgent Treatment Centre at Arrowe Park Hospital From Tuesday 8th July, the entrance door to the Emergency Department and Urgent Treatment Centre will be located to the left of the Arrowe Park site behind th...
read moreWirral residents reminded to use NHS 111 online during bank holiday weekend
Last updated on Friday, August 29, 2025
Wirral residents reminded to use NHS 111 online during bank holiday weekend Wirral residents are being reminded to use NHS 111 online if they need non-emergency medical advice over the August Bank Holiday (Saturday 23 August to Monday 25 August). Using the right service will help people g...
read moreTell us what you think
Last updated on Friday, April 20, 2018
The views of our patients are very important to us as it helps us understand how successful we are in delivering services that meet and exceed the expectations of patients, as well as their relatives and carers. We use feedback from patients to celebrate our strengths as well as understanding an...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreKind Words
Last updated on Monday, April 9, 2018
"Thank you so much for all your help. Without you we would be totally lost. Cannot tell you how much we appreciate all your help with the practicalities of looking after ourselves and our wonderful, but fragile Ophelia. It is the kindest and most helpful gestures which are normally taken for g...
read moreChildren's Sleep Studies
Last updated on Monday, June 7, 2021
Your child has been referred for a sleep study the following information and video will help you be prepared. Please see 'related link' to left of this page to access the video. Once you have watched the video, can you please complete the Declaration Form below. Important **** As soon as we r...
read moreHome Haemodialysis Video
Last updated on Wednesday, March 13, 2024
The Home Haemodialysis Video As part of our Patient Experience Strategy Supported Promise, our patients asked us to provide more information about how we can support them more with their aftercare. In this video, we are privileged to share Steve's inspiring story of his experience with Home Ha...
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