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Wirral University Hospital NHS Foundation Trust

Results for: "how would you suggest steve begin to create a policy and procedure manual for his medical office"

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About the Wirral Chronic Pain Service

Last updated on Wednesday, June 4, 2025

How does this service help patients manage pain?  This service takes a holistic view of you and your pain using the biopsychosocial model. This means we look at how biological factors (e.g. sleep, diet, injury, medicine, other health conditions), psychological factors (emotions, thoughts, belief...

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Making healthcare more accessible through Technology

Last updated on Monday, May 30, 2022

To ensure that as many patients as possible were reviewed during the COVID-19 pandemic, Wirral University Teaching Hospital (WUTH) implemented Video Consultations using the Attend Anywhere technology. Over 700 hours of consultations were done online in 2021, and over 2000 patients were contacted...

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Critical Care Department (ICU & HDU)

Last updated on Monday, June 23, 2025

Critical Care direct dial numbers ICU - 0151 604 7401 HDU - 0151 604 7356 The Critical Care Department at Arrowe Park Hospital cares for some of the hospitals most seriously ill patients. The department is divided into 2 areas: Intensive Care Unit (ICU) The Intensive Care Unit (ICU), also...

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Managing pain

Last updated on Friday, December 6, 2024

Managing Pain The old-fashioned treatment for generalised joint & muscle pain, also known as chronic pain, was bed rest for weeks or months on end. We now know this is the worst possible approach. Exercise and continuing to work are key to recovery. Resting all day may not always be the bes...

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Friends and Family Test

Last updated on Thursday, June 21, 2018

To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...

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How To Get Involved

Last updated on Thursday, March 14, 2024

How To Get Involved in the Patient Experience Strategy There are several ways for you to get involved.    You can join a promise group You can provide feedback  You can join a workstream You can join in our events You can be part of our mailing list You can become a volunteer  

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