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Formal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read moreAdvice if you are taking anticoagulant medication
Last updated on Wednesday, June 5, 2024
You will be advised to stop your anticoagulation medication when you receive your appointment. Please DO NOT stop this unless this has been advised. If you have any queries regarding this then please call us on 0151 604 7095.
read moreAppointment availability
Last updated on Wednesday, June 11, 2025
Some screening sites can only offer appointments on certain days of the week. Click here to see appointment availability. Green shows when appointments are generally available, but always call the screening site first to see if they have availability on a day that would suit you best....
read moreWhat should you bring to your appointment?
Last updated on Wednesday, February 19, 2020
It would be helpful if you could bring the following: A list of questions you may want to ask your Orthotist Any previous orthoses you have been issued with A spare pair of footwear if you are being assessed for a raise Suitable clothing for your assessment Suitable footwear if you are bei...
read moreAfter your operation
Last updated on Monday, November 30, 2020
Giving you the best pain relief afterwards to get you moving quicker Using breathing exercises or an incentive spirometer device to prevent chest infections Allowing you to start drinking earlier Reducing the time you have catheters and drips Reaching you exercises to help you recover after...
read moreDigital Heathcare Team is supporting nutrition at WUTH
Last updated on Thursday, June 23, 2022
The Digital Healthcare team (DHT) have always worked closely with dietitians and the wider Nutrition and Hydration Working Group to help support the care of our patients. The MUST assessment (Malnutrition Universal Screening Tool) has been through several changes since it was introduced, with ea...
read moreNeedle Phobia
Last updated on Tuesday, April 9, 2024
Needle Phobia Video Do you have a fear of needles? The Patient Experience Strategy have responded to Wirral Mencap's feedback and created a video to help reduce anxiety. Watch the video here. Read the Needle Phobia Leaflet here In response to feedback from our patients, we have created a...
read moreRaise a Concern, Speak Out Safely
Last updated on Friday, January 19, 2024
At WUTH, we are committed to achieving the highest possible standards of service for the benefit of our patients and staff. However, where standards are not meeting demands, we expect staff to be able to raise concerns. We are supportive of colleagues who have concerns regarding possible danger...
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