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Care Standards

Last updated on Friday, April 20, 2018

The Care Quality Commission (CQC) is the government body which regulates all health and social care providers. As an NHS Trust we are required to meet the CQC’s ‘Essential Standards of Quality and Safety’. These are a set of 16 regulations which define what patients should expect to experience w...

Quality Standards

Last updated on Wednesday, May 17, 2023

Our education provision is regularly reviewed by a range of standards to ensure the delivery of high quality education opportunities for our staff. Achievements We are pleased to say our Trust: is an accredited centre to deliver the Institute of Leadership and Management (ILM) introductory c...

All About Tinnitus

Last updated on Wednesday, August 1, 2018

This information is not a substitute for medical advice. You should always see your GP / ENT Consultant. July 2005 © British Tinnitus Association What is Tinnitus? Tinnitus is the term for noises heard ‘in the ear or ears’ or ‘in the head’ when no obvious source of sound is apparent. The noise...

Key Documents and Information

Last updated on Friday, June 28, 2019

As a patient, you expect the highest standards of care when you use our services. We are constantly assessing our efficiency and the quality of medical care we offer. In this section you can find out more about what we are doing to continuously improve our efficiency, services, standards and safe...

Wirral community talk about NHS 111 First

Last updated on Wednesday, April 7, 2021

Click on the videos below to hear what they have to say! NHS 111 First - Sophie from Koala North West NHS 111 First Age UK Wirral NHS 111 First - Amy from Open Door NHS 111 First - Steve Evans NHS 111 First - Terry, Local Volunteer and Community Poet NHS 111 First - Wirral Multicultural Org...

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