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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

Safe staffing

Last updated on Thursday, July 18, 2024

The National Institute of Health and Care Excellence (NICE) released a safe staffing guideline (2014) making recommendations on safe staffing for nursing in adult inpatient wards in acute hospitals.From June 2014, all hospitals are required to publish monthly information about the number of nursi...

First Aid Courses / ECG Recording & Rhythm Recognition

Last updated on Wednesday, November 7, 2018

First Aid Courses First aid is the assistance given to any person suffering a sudden illness or injury, with care provided to preserve life, prevent the condition from worsening, and/or promote recovery. It includes initial intervention in a serious condition prior to professional medical help b...

Patient Experience Strategy - vote now!

Last updated on Wednesday, October 13, 2021

Our Patient Experience Strategy is broken down into two parts; patient experience vision and delivery plan. The patient experience vision is a statement of our intention to deliver a high quality patient experience for all and the patient journey broken down into promises, to inform our patient...

People urged to use 111 - ahead of Junior Doctor industrial action

Last updated on Friday, December 29, 2023

People across Cheshire and Merseyside are being urged to use NHS 111 for all non-emergency healthcare needs ahead of industrial action by junior doctors early in the New Year.  As previously announced by unions, junior doctors will take six days of industrial action from 7am on Wednesday 3 Janua...

Fine Motor Advice and Strategies

Last updated on Thursday, April 23, 2026

What are Fine Motor Skills? Fine motor skills are the ability to make controlled and precise movements using the small muscles in our hands and wrists and involve the coordinated efforts of the brain, nervous system and muscles. Whilst these movements come so naturally to most people that we usu...

Digital Wirral

Last updated on Tuesday, September 3, 2019

Wirral University Teaching Hospital’s £2 million Da Vinci Xi Robot to benefit patients by reducing waiting times for planned elective and cancer patient surgery

Last updated on Tuesday, May 23, 2023

A state-of-the-art £2 million Da Vinci robot has been installed at the Cheshire and Merseyside Surgical Centre at Clatterbridge Hospital, allowing more patients to be treated, including those with cancer. The new robot will be used in a range of elective surgical planned procedures including can...