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Wirral University Hospital NHS Foundation Trust

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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (17)     feedback (27)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

What is Orthotics?

Last updated on Wednesday, February 19, 2020

Orthotics is a service that provides devices called orthoses (also called braces and splints). These are given to help to prevent, correct or accommodate a deformity and/or improve function. This can be as a result of an injury, disorder or due to the way our bodies alter as we get older. Orthos...

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Orthoptics

Last updated on Monday, August 16, 2021

Orthoptists diagnose and manage binocular vision and eye movement disorders in patients of all ages. We detect squints, amblyopia (lazy eye), as well as other visual and eye muscle defects (which can sometimes cause symptoms of double vision, eye strain and headaches). We work closely with the op...

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Tag:   Orthoptic (1)     eye (3)     binocular (1)     amblyopia (1)     squint (1)     lazy eye (1)     sight (2)    

Feedback and concerns

Last updated on Tuesday, July 21, 2026

Your thoughts are important to us and we would value feedback on your experience of our hospital services and the provision of care during your loved one’s last days. If you would like to provide feedback, you can access the survey several ways: By using the QR code below Alternatively, if yo...

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Surgical Elective Admissions Lounge (SEAL) video

Last updated on Wednesday, March 13, 2024

Surgical Elective Admissions Lounge (SEAL) Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital.  The Surgical Elective Admissions Lounge (SEAL) video is an informative and comforting...

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Tag:   SEAL (5)     sensory (2)     sensory room (1)     opening (1)     surgery (10)     surgical (4)     wuth charity (1)     wuth staff (1)     sensory suite (1)     anxiety (2)     video (8)     WUTH (1)     complex care (2)     learning disabilities (5)     learning disability (3)    

The difference between chronic and acute pain

Last updated on Wednesday, January 8, 2025

What is the difference between chronic / persistent pain and acute pain?  Acute pain describes pain that comes for a short while and then clears up (normally around 3 months) once the injury is healed. It is a warning sign that our nervous system generates in response to a perceived threat (e.g....

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Library Nursing Journals

Last updated on Thursday, April 19, 2018

The Library and Knowledge Service is delighted to announce that nurses, midwives and allied health professionals have access to a new collection of nursing and midwifery journals from the Mark Allen Group (MAG online).  Our journals collection will help to keep you up to date with practice, suppo...

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Tag:   journal (1)     british (1)     therapy (6)     rehabilitation (9)     nursing (4)     medicine (5)     women's (6)     cardia (1)     library (3)    

Sexual Health Wirral

Last updated on Tuesday, July 21, 2026

What We Do Sexual Health Wirral provides free and confidential information advice and treatments for people living in Wirral regardless of age, ethnicity, gender or sexuality. Sexual Health Wirral is a joint initiative by local NHS organisations and other agencies to ensure there is a simple, u...

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Tag:   sexual health (1)     GUM (2)     STD (2)     Sexually (1)     transmitted (1)     disease (4)     HIV (1)     Genital (2)     warts (1)     herpes (1)     Gonorrhoea (1)     chlamydia (1)     HPV (1)     condoms (1)     contraception (2)