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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (16)     feedback (26)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

Survivor Thanks ED Team After Life-Saving Surgery

Last updated on Friday, February 14, 2025

A man whose life was saved by the emergency team at Arrowe Park Hospital has returned to personally thank the staff who carried out a rare and complex procedure to save him. Peter Murdoch visited the Emergency Department (ED) to express his heartfelt gratitude after surviving a life-threatening...

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Tag:   ED (2)     Heart Month (1)    

Mike Fallon’s Journey from Building Surveyor to Emergency Medicine Doctor

Last updated on Wednesday, March 26, 2025

Wirral University Teaching Hospital (WUTH) is celebrating National Doctors' Day this Sunday, 30th March by sharing the inspiring journey of Dr Mike Fallon, an Emergency Medicine Registrar at Arrowe Park Hospital. Mike's path to medicine was anything but traditional. After leaving school, he had...

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Boy unable to walk now golfing thanks to WUTH staff

Last updated on Thursday, February 2, 2023

A five-year-old boy left unable to walk due to arthritis recovered thanks to staff at Wirral University Teaching Hospital and has returned to competitive golf. Talented young golfer, Bobby Harry, from Bebington, was left unable to walk and in extreme pain last summer after developing a form of j...

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Friends and Family Test

Last updated on Thursday, June 21, 2018

To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...

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Liverpool memorabilia business helps raise funds for neonatal care

Last updated on Friday, October 17, 2025

A Liverpool man who turned his life around through a love of football memorabilia is now giving back in a big way, raising tens of thousands of pounds to support premature babies at Wirral University Teaching Hospital (WUTH). Rob O’Brien, from Liverpool, experienced a difficult period in h...

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