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Wirral University Hospital NHS Foundation Trust

Dementia Care

Our aim at Wirral University Teaching Hospitals is to continually improve dementia care and deliver outstanding compassionate, person-centred care.

What is dementia?

The term ‘dementia’ describes a set of symptoms that include loss of concentration and memory problems, mood and behaviour changes and problems with communicating and reasoning. These symptoms occur when the brain is damaged by certain diseases, such as Alzheimer’s disease, Vascular Dementia, a series of small strokes or other neurological conditions such as Parkinson’s Disease.

Dementia is a progressive condition, which means that the symptoms become more severe over time. Although dementia is not an inevitable part of ageing, increasing age is the main risk factor, predominantly affecting older people. However, younger people can also be affected and there is an estimated 42,000 people under the age of 65 living with dementia in the UK. There are currently 944,000 people with dementia in the UK, more than ever before, and this number is projected to increase rapidly over the next several decades, largely due to increases in life expectancy and population demographics.

What are the signs of dementia?

  • Forgetfulness, for example, trouble remembering what has happened recently or recognising familiar people and places.
  • Problems planning and doing tasks you used to do easily. For example, dealing with money, following a cooking recipe or writing a letter.
  • Periods of mental confusion.
  • Difficulty finding the right words or not being able to understand conversations as easily.
  • Difficulty controlling your mood or behaviour. For example, feeling depressed, agitated or irritable.

Worried someone has dementia?

If someone you know is becoming increasingly forgetful, encourage them to see a GP to talk about the early signs of dementia.

There are other reasons why someone might be experiencing memory loss. However, if dementia is found early, its progress can be slowed down in some cases, so the person may be able to maintain their mental function for longer.

During a hospital stay

Being in hospital when you are living with dementia or experiencing delirium can be difficult and frightening experience for both the individual and those who are close to them.

We encourage carers and close family members of patients living with dementia to visit their loved ones outside of our regular visiting hours. This is part of the national ‘John’s Campaign’, that recognises the important role of family members in the care of their loved ones whilst in hospital. We wish to actively promote John’s Campaign, reinforcing the message that carers have a right, not a duty, to be with the person they care for.

Carers’ Passports are available for families and carers who are visiting regularly. Ask a member of staff more details.

We also promote the Use of the “ This is me” - The “This is Me” document is a simple yet powerful resource that helps us understand the individual needs, preferences, and life histories of our patients with dementia. It provides valuable insight into who the patient is, what they enjoy, their routines, and their personality traits, allowing us to offer care that is both compassionate and tailored to the individual.

People with dementia may struggle to eat using cutlery as their dementia progresses. Finger foods are foods that can be eaten easily by hand and can prolong independence at mealtimes. They can also be used to improve food intake between meals. Please ask the ward staff for finger food options if you feel this would be beneficial.

Dementia Matron

We also have a Dementia Matron who can be contacted with any concerns or if you have any questions or need any practical support or guidance.  Please contact Matron Jenine Kelly on 0151 678 5111 extension 2707. Ask for bleep 2626. Email: jeninekelly@nhs.net

Jenine also has  an informal drop in clinic every first Thursday of the month 1-3pm at the Patient Experience Hub on the ground floor of Arrowe Park Hospital.

You will need to discuss any additional requests or requirements with the Ward Manager or Nurse in Charge or Matron.

Dementia Care Survey

As a Trust, we strive to deliver the best patient care. We recognise that carers and relatives play a vital role in the care of patients with dementia. To develop our patient-centred care further, we would appreciate your feedback by please completing the WUTH Dementia Carers Survey.

 

 

Personalised care planning

Personalised care planning

Every patient with dementia has a dementia care bundle, this means they receive personalised nursing care to ensure that all appropriate assessments and care is given.  The symbol at the top of this page is known as the Dementia Forget Me Not symbol, and is used on the patient information board on all wards to identify people with dementia.

You can view and download all the following dementia documents at the foot of the page.

  • Dementia Care Bundle 
  • 'This Is Me' document is given to every patient with a diagnosis of dementia
  • Forget Me Not card is used on patient's locker for all members of staff to identify patient with dementia. 
  • Information for patients and carers
  • Information for staff
  • Dementia care in the Emergency Dept - This is also used in AMU and OPD

Support for Carers

The Trust values the importance of carers of people with dementia. We acknowledge that carers know their loved ones best and should be listened to. There is a carers pack which informs you of what to expect in the hospital signposting for support for carers and person with dementia. Included in the pack are as follows:

  • Communicating fact sheet
  • Supporting carers, family and friends of people with dementia

There is a carers questionnaire included in the pack. 

Staff from the hospital, WIRED and AGE UK are available every Thursday 2pm - 3pm in the memory cafe situated outside ward 27 on the second floor of Arrowe Park Hospital.  

John's Campaign has been implemented on wards 21, 22, 27 and M2 Rehab for the right to stay with patients with dementia in hospital. See details in the document below.

Carer's of people with dementia are welcome on these wards. If you are a carer, we would like to work in partnership with you - see My Carer's Passport below for details.

Useful resources

For more information about Dementia, visit NHS England's Website 

 

WIRRAL

Central Advice and Duty Team 
Provides access to adult social care services, helping to signpost people to the most appropriate team for support.
0151 606 2006
https://www.wirral.gov.uk/health-and-social-care/adult-social-care/support-adults/getting-support-adults

Age UK Wirral
0151 482 3456 
https://www.ageuk.org.uk/wirral/

 

CHESHIRE

Cheshire Adult Social Care  
01244 977377
https://www.cheshirewestandchester.gov.uk/residents/health-and-social-care/adult-social-care

A website providing local resources for Cheshire West
https://www.cheshirewestandchester.gov.uk/residents/libraries/dementia-awareness-and-support

Age UK Cheshire
01244401500
https://www.ageuk.org.uk/cheshire/our-services/

 

CHESHIRE AND WIRRAL

Cheshire and Wirral Partnership Mental Health Crisis Line
08001456485
https://www.cwp.nhs.uk/getting-help/need-urgent-help

Dementia UK
0800 888 6678
https://www.dementiauk.org/
Access referral to Admiral Nurses via Dementia UK or contact:

Dementia Together Wirral
Local charity for social support, community events, carer support, peer support – website has calendar of events
07935797445  
https://dementiatogetherwirral.org

Alzheimer’s Society Dementia Connect online & telephone support
0333 150 3456
https://www.alzheimers.org.uk/ 

 

Further online information:

  • Carers UK
    Provide unpaid carers with expert information, advice and support, and also campaign to make life better for carers.
  • DEEP (Dementia Voices)
    DEEP is a network of groups of people with dementia all across the UK. DEEP brings the network of individual groups together to share experiences.
  • John's Campaign
  • Tide UK
    Tide works side by side with carers to ensure that their voices are heard.

Useful Documents:

  • Dementia Care Documents arrow icon
    • Prime Minister’s Challenge on Dementia 2020 Modified: 20/04/2018 1:58PM | Download:
    • Personalised care planning arrow icon
      • Dementia Care Bundle Checklist Modified: 20/04/2018 1:25PM | Download:
      • This Is Me Booklet Modified: 20/04/2018 1:25PM | Download:
      • Using the Forget Me Not Symbol: Information For Patients and Carers Modified: 20/04/2018 1:26PM | Download:
      • Using the Forget Me Not Symbol: Information for Staff Modified: 20/04/2018 1:27PM | Download:
      • Dementia Care in the Emergency Department Special Considerations Modified: 20/04/2018 1:28PM | Download:
    • Support for Carers arrow icon
      • Alzheimer's Society Advice on Communicating With Dementia Patients Modified: 20/04/2018 1:24PM | Download:
      • Supporting Carers Pack for Family and Friends of People with Dementia Modified: 20/04/2018 1:23PM | Download:
      • John’s Campaign: for the right to stay with people with dementia in hospital Modified: 20/04/2018 1:21PM | Download:
    • Reminiscence work at WUTH Modified: 03/04/2019 10:47AM | Download: