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Wirral University Hospital NHS Foundation Trust

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When to visit A&E

Last updated on Wednesday, December 3, 2025

The Accident and Emergency (A&E) department or Emergency Department at hospital is for major, life-threatening illnesses and injuries. Major A&E departments offer access 24 hours a day, 365 days a year, although not every hospital has an A&E department. A&E departments assess and...

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Tag:   A&E (7)     emergency (12)     accident (5)     injury (5)     life threatening (1)     bleeding (2)     breathing difficulties (1)     chest pain (3)     unconsciousness (1)    

Dementia Care

Last updated on Monday, September 22, 2025

Our aim at Wirral University Teaching Hospitals is to continually improve dementia care and deliver outstanding compassionate, person-centred care. What is dementia? The term ‘dementia’ describes a set of symptoms that include loss of concentration and memory problems, mood and behaviour change...

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Tag:   dementia (4)     mind (3)     memory (1)     forget (3)     support (27)     families (3)     relative (1)     altzheimers (1)    

CQC inspection finds areas of good practice

Last updated on Friday, October 24, 2025

A Care Quality Commission (CQC) inspection of Wirral University Teaching Hospital Trust found areas of good practice in Medical Care, and Urgent and Emergency Care services at Arrowe Park Hospital. Medical Care has been rated as ‘Good’ by inspectors in the ‘Effective’, ‘Caring’ and ‘Well-led’ do...

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Friends and Family Test

Last updated on Thursday, June 21, 2018

To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...

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Volunteering

Last updated on Thursday, October 16, 2025

Volunteers play an important role at the Trust as they contribute towards the care and wellbeing of our patients and staff. We are continually growing our team of volunteers to support a wide range of complementary services to staff and patients across Arrowe Park, Clatterbridge and St Catherine’...

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Tag:   volunteer (11)     help (7)     assist (3)     time (2)     community (5)     assistance (1)     shadowing (1)     volunteering (3)    

Dr Joanne Chwalko - Chief Integration and Partnerships Officer

Last updated on Tuesday, February 17, 2026

Jo was appointed as Joint Chief Integration and Partnerships Officer for Wirral University Teaching Hospital NHS Foundation Trust (WUTH) and Wirral Community Health and Care NHS Foundation Trust (WCHC) in November 2025. Prior to this, Jo was the Chief Operating Officer at WCHC from 2022, and took...

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WUTH Dissent

Last updated on Sunday, March 17, 2024

We want to hear about your experience as a patient  This hospital is committed to listening and responding to patient experience feedback and regularly conducts surveys to find out what patients think. If you are selected to take part in one of these surveys we may contact you by phone, text me...

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Tag:   Dissent (3)     Surveys (3)     survey (10)     corporate (2)     feedback (27)