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Wirral University Hospital NHS Foundation Trust

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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (17)     feedback (27)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

Beam signing ceremony marks A&E build milestone

Last updated on Thursday, March 30, 2023

A beam signing ceremony has marked the next stage of the development of a new urgent and emergency care facility at Arrowe Park Hospital. Staff from Wirral University Teaching Hospital (WUTH) and Wirral Community Health and Care (WCHC) NHS Foundation Trust joined together for the event to sign t...

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Use NHS 111 Online ahead of bank holiday and industrial action

Last updated on Tuesday, December 5, 2023

Public urged to use NHS 111 Online ahead of bank holiday weekend and busy period of industrial action Health leaders are urging members of the public to use NHS 111 Online for non-emergency healthcare needs ahead of the Easter bank holiday weekend - with subsequent days of industrial action like...

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Online Payments

Last updated on Monday, July 14, 2025

Automated Payment Services Payments can now be made to Wirral University Teaching Hospital NHS Foundation Trust 24 hours a day using the various links identified below. All payments are secured and encrypted using the latest technology to ensure your payment details are protected to prevent cre...

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How to Access the Service

Last updated on Wednesday, April 22, 2026

Overview of service provisionThe Early Years Children’s Occupational Therapy service (OT) work with children and their families to help develop and maximise safety, independence and functional skills in everyday tasks when children are affected by injury, illness, developmental delay and other di...

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When to visit A&E

Last updated on Wednesday, December 3, 2025

The Accident and Emergency (A&E) department or Emergency Department at hospital is for major, life-threatening illnesses and injuries. Major A&E departments offer access 24 hours a day, 365 days a year, although not every hospital has an A&E department. A&E departments assess and...

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Tag:   A&E (7)     emergency (12)     accident (5)     injury (5)     life threatening (1)     bleeding (2)     breathing difficulties (1)     chest pain (3)     unconsciousness (1)    

Patient Portal

Last updated on Friday, August 16, 2024

Getting Started with the Portal    How do patients access the patient portal? Patients will receive invitations to join the Portal upon activity within their electronic patient records, which usually is an upcoming appointment, provided they have a registered mobile phone number. Registration...

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How to Access Information

Last updated on Tuesday, July 16, 2024

Access Methods: Information can be accessed online via our website, or by visiting the hospital. Specific documents can be requested via email or telephone. Charges and Fees: Most information is available free of charge. However, some documents may incur a copying or postage fee, which will be...

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