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Wirral University Hospital NHS Foundation Trust

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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (17)     feedback (27)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

How long will your appointment take?

Last updated on Wednesday, February 19, 2020

The length of your appointment will depend on the nature of your referral. As a guide, appointments usually take a minimum of 20 minutes and for complex assessments and casts up to an hour. You can see more information about your appointment via the Your Appointment page.

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General enquiries

Last updated on Wednesday, April 24, 2019

 General enquiries should be directed through to our switchboard Arrowe Park Hospital 0151 678 5111 Clatterbridge Hospital 0151 334 4000 Victoria Central Health Centre 0151 678 7272 St Catherine’s Health Centre 0151 678 7272 Alternatively, please email us via: wih-tr.communications@nhs.net 

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Tag:   General enquiries (1)     query (5)     ask (2)     help (7)     enquire (1)    

How Do I Pay?

Last updated on Tuesday, June 23, 2026

Parking payments are now made on exit. This can be done at the pay station or via the app (information on signage). Payment can be made by cash or card.  Blue Badge holders must register their badge either at the pay station or at the Car Parking Office.

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Vestibular Rehabilitation

Last updated on Tuesday, July 24, 2018

We provide a service for people needing Vestibular Rehabilitation after they have been referred to us via their GP or the ENT (Ear, Nose and Throat ) Department. If you feel you have a problem with your balance, you should contact your GP.

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Online Payments

Last updated on Monday, July 14, 2025

Automated Payment Services Payments can now be made to Wirral University Teaching Hospital NHS Foundation Trust 24 hours a day using the various links identified below. All payments are secured and encrypted using the latest technology to ensure your payment details are protected to prevent cre...

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