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Wirral University Hospital NHS Foundation Trust

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Friends and Family Test

Last updated on Thursday, June 21, 2018

To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...

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Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (26)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (25)     Patient Experience Strategy (29)    

A Guide to Apprenticeships

Last updated on Wednesday, January 14, 2026

How Can I Apply for an Apprenticeship? Our apprenticeship vacancies will be advertised on NHS Jobs. There is no set time when an apprenticeship is advertised, but by registering on NHS jobs and selecting that you are interested in Apprenticeships and the area, i.e. Wirral University Teaching Hos...

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Tag:   apprentice (1)     work (5)     experience (9)     skills (2)     organisational (1)     development (6)     job (4)     career (4)     training (6)    

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