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Gathering Feedback
Last updated on Thursday, March 14, 2024
Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...
read moreInpatient journey
Last updated on Monday, November 30, 2020
You will be taken from theatre into the recovery area, where a nurse will look after you until you are not too sleepy and also fairly pain free. Once back on the ward, there is a patient information folder at each bedside and this will provide you with additional information you will need to kno...
read moreAmala Johnson, Registered Nurse
Last updated on Saturday, May 11, 2024
Amala Johnson came to WUTH from Kerala, India to work on the Surgical Emergency Unit (SEU) in 2022. She said: “I knew I wanted to go abroad to work, to experience a different culture, and my cousin was already working as an NHS nurse in the UK, so that helped me make my choice about where to g...
read moreWhy do people feel chronic / persistent pain? (long term pain)
Last updated on Wednesday, January 8, 2025
We know that many patients who come to the Wirral Chronic Pain Service have been experiencing pain for longer than 3 months. We are also aware that many patients have had long journeys before being referred to this service, being sent for lots of medical investigations, which might still be on...
read moreOrder repeat prescriptions ahead of Easter bank holiday
Last updated on Monday, March 18, 2024
Patients across Cheshire and Merseyside are being asked to plan ahead for the Easter bank holiday weekend (29 March – 1 April) by ordering any repeat prescriptions they might need early. The NHS is advising that repeat prescriptions should be ordered at least seven working days ahead of the bank...
read moreResults of the Friends and Family Test Cards
Last updated on Tuesday, March 12, 2024
What is Friends and Family Test (FFT)? The FFT is a quick anonymous survey that allows patients to give feedback on NHS services they have received. It asks "Overall, how was your experience of our service?" with responses ranging from very good to very poor. Patients can also leave comments exp...
read moreChronic kidney disease
Last updated on Friday, September 19, 2025
What is the study about? The EASi-KIDNEY study is testing whether a new medication, currently called BI 690517, can help slow down the progression of kidney disease or reduce the risk of heart disease. The medication is being tested in combination with an existing, well-known treatment call...
read moreWirral nurse to run Mersey Tunnel 10K inspired by her mum’s journey with young-onset dementia
Last updated on Monday, February 23, 2026
A dementia matron at Wirral University Teaching Hospital is taking on the Mersey Tunnel 10K to raise funds after being inspired by her mum’s dementia journey. Jenine Kelly, 41, who lives in New Brighton and works as the Dementia Matron at Wirral University Teaching Hospital, is raising funds for...
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