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FAQ
Last updated on Monday, August 3, 2020
Will I be able to volunteer immediately? Unfortunately not, there are a number of pre-employment checks that we must do which can take several weeks to complete. You will not be able to volunteer until this process has been completed. As part of the recruitment process, this Trust, in line with...
read moreFrequently Asked Questions
Last updated on Wednesday, February 19, 2020
Answers to some common questions
read moreFAQs and useful information
Last updated on Wednesday, August 15, 2018
Find out the answers to some of our most frequently asked questions here:
read moreWUTH Patient Experience Survey
Last updated on Wednesday, March 22, 2023
We are constantly striving to improve the quality of services and care for people affected by cancer and we can only do this with feedback from people who have been directly affected. We are very interested to hear about your experience of cancer care and treatment received at Wirral University...
read moreWhat happens when you arrive
Last updated on Monday, October 5, 2020
You will be greeted by the receptionist in the Pre-Operative Assessment Unit who will check your details are correct. You will then be asked to fill in a health questionnaire, and the nursing staff will go through your answers with you to determine whether further assessment is required. Tests:...
read moreTell us what you think
Last updated on Friday, April 20, 2018
The views of our patients are very important to us as it helps us understand how successful we are in delivering services that meet and exceed the expectations of patients, as well as their relatives and carers. We use feedback from patients to celebrate our strengths as well as understanding an...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreCQC Surveys
Last updated on Sunday, March 17, 2024
The CQC (Care Quality Commission) are an independent regulator (the people who check) of hospitals, care homes and other health services are good enough. They do regular checks and surveys to make sure these places are safe and treating people properly. One of their surveys is called the Nationa...
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