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Wirral University Hospital NHS Foundation Trust

Find an appointment

New patient waiting for an appointment?

Your referrer (usually your GP) will have written to us to request an appointment for you or you may already have made an appointment with us through the Choose and Book system. If you are waiting for an appointment we will send you one as soon as possible or write to you to ask you to contact the Booking Office to arrange a date and time to suit.

If you feel your condition is getting worse while you wait for your appointment please contact your GP.

How do I book an appointment through the Choose & Book System?

You will be given an appointment request letter and a password by your GP. You can book your appointment online at the Choose and Book Patient Booking System at the link under Related Links on the left.

If you wish you can telephone the Choose and Book appointments line on 0345 608 8888 Monday to Friday 8:00am to 8:00pm and Saturday and Sunday 8:00am to 4:00pm. Unless you have been told to contact the hospital directly, you should telephone the Wirral Booking Office on 0151 604 7501 Monday to Friday between the hours of 8:00am and 6:30pm.

Choose and Book explained

Choose and Book is a service that lets you choose which hospital or clinic you wish to attend and enables you to book your first appointment.

When you and your GP agree that you need an appointment with a specialist, your GP can access the Choose and Book system to see which hospitals or clinics are available for your treatment.

If you know where and when you would like to be seen, you may be able to book your appointment before you leave the surgery. You will be given confirmation of the place, date and time of your appointment.

You may want more time to consider your choices. If so, you can take the appointment request letter away with you and book your appointment later. Your appointment request letter lists your unique booking reference number, your NHS number and a list of hospital or clinic options for you to choose from. Your GP practice will also give you a password with your appointment request letter.

You can then decide how you wish to book your appointment. This could be by telephone using the national number on your letter or on the internet.

Please note that whilst the vast majority of appointments can be booked this way, in some cases you will need to telephone the hospital directly to make your appointment. This is because not all our services are yet linked to Choose and Book.

The benefits of Choose and Book:

  • you can choose the date and time of your appointment 
  • you experience greater convenience and certainty
  • there is less chance that information will get lost in the post because correspondence takes place online.

Follow up appointments

If you need to be seen again after your first appointment then either the receptionist will arrange this for you at the end of your appointment or we will write to you with a further appointment.