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Wirral University Hospital NHS Foundation Trust

Healthcare options in Wirral for Bank Holiday Monday 31 May 2021

If you’re feeling unwell over the bank holiday and need urgent advice or treatment from a health professional, there are a number of healthcare options available.

Health information and advice

The best place to get accurate health information is the NHS website.

The NHS website has information and advice on:


For common illnesses, your local pharmacy will be able to give you advice on over the counter medications. Pharmacists are trained in managing minor illness and can assess symptoms and recommend the best course of treatment or simply provide reassurance, for instance when a minor illness will get better on its own with a few days’ rest.   And, if symptoms suggest it’s something more serious, they have the right clinical training to ensure you get the help you need.

Click here to see the pharmacies open on bank holiday Monday.

NHS 111

The Accident and Emergency department at hospital is for major, life-threatening illnesses and injuries.  If you have an urgent but not life-threatening medical need, please contact NHS 111 first rather than going straight to A&E.

If you do need urgent care, then NHS 111 can now book you in to be seen quickly and safely in A&E. As well as this, NHS 111 is also able to direct to or book an appointment at Urgent Treatment Centres, GP surgeries, pharmacies, emergency dental services and walk-in clinics.

Just think 111 first. When you think you need A&E, contact NHS 111 online at https://111.nhs.uk/ or by phone, calling 111.

For life-threatening illnesses or injuries you should continue to dial 999. 

Mental Health Crisis

People experiencing mental health crisis should call Wirral's free mental health helpline on 0800 145 6485.  The phone line is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people.

Help and support from a GP

GP Practices in Wirral will not be open on bank holiday Monday.

If you need to contact a GP you can:

Online services and apps


If you're registered with a GP surgery, you can use online services and apps that may allow you to:

  • order repeat prescriptions
  • see parts of your health record, including test results
  • book, check or cancel appointments

Find out how to start using online services.

Walk in Centre/Urgent Treatment Centre/Minor Injury/Illness Centre

There are a number of walk-in centres and minor injury/illness centres in Wirral:

  • Arrowe Park
  • Victoria Central, Wallasey
  • Birkenhead Medical Building
  • Eastham Clinic

You can be treated for a range of minor illness at walk-in centres such as:

  • infections and rashes
  • blood pressure checks
  • cuts and grazes
  • emergency contraception and advice
  • stomach aches
  • vomiting and diarrhoea
  • hay fever
  • insect and animal bites
  • stitches
  • dressing care
  • minor cuts and bruises
  • minor burns and strains

The easiest way to access a Walk-in Centre is to pre-book your appointment.  The team will assess your needs and direct you to the most appropriate service to receive care.  Further information can be found including opening hours and advice on what to do when you attend a clinic, by visiting:


Remember visiting your pharmacist or walk-in centre in the first instance can often mean preventing unnecessary trips to a hospital or GP and help you recover quicker.