Workstreams

Through the Patient Experience Strategy, we are actively working on various projects aimed at enhancing the overall patient experience.

Some of our current workstreams include:

• Updating signage and wayfinding systems to improve navigation within our facilities
• Reintroducing ward folders for adult inpatient wards, providing easy access to essential information
• Implementing discharge checklists to ensure a smooth transition from hospital to home
• Establishing deaf awareness groups to better support our hearing-impaired patients and visitors
• Enhancing overall signage and accessibility throughout the hospital