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Welcome Workstreams

Last updated on Monday, June 3, 2024

Welcome Promise Group Workstreams: Orientation Films Orientation films, also called patient education videos or welcome videos, are short informative films made by WUTH. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these...

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Tag:   welcome (4)     patient (16)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     video (8)     ward (9)     department (1)     workstream (1)     Ward folder (2)     Signage (1)     Wayfinding (1)     access (5)     accessibility (4)     collaborate (3)    

Inclusive Promise Group

Last updated on Thursday, March 14, 2024

Inclusive Promise "Listening to me and respecting me as an individual"   Are You Committed to Delivering Personalised Care? At Wirral University Teaching Hospital (WUTH), we recognise that every individual who walks through our doors has unique needs, preferences, and circumstances. That's...

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Tag:   chair (4)     inclusion (3)     Inclusive (6)     feedback (28)     promise groups (7)     promise (9)     Patient Experience Strategy (29)     individual (1)     empathy (2)     individualised care (1)    

Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (28)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (24)     Patient Experience Strategy (29)    

Meet the Chair

Last updated on Wednesday, March 13, 2024

Inclusive Promise Group Chair Sophie Elwell Ward Manager – Ward 18 Tell us about yourself: I qualified as a Nurse 18 years ago; it is one of my proudest achievements. I have worked in Acute medicine, ITU and A&E, the community, Oncology, and I now manage an ENT & Surgical Ward here...

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Tag:   chair (4)     Inclusive (6)     promise (9)     promise groups (7)     Patient Experience Strategy (29)     Ward 18 (2)     Ward (1)     Ward Manager (1)     cancer (26)    

Welcome to our Research and Innovation Site

Last updated on Friday, September 19, 2025

   For Patients For Researchers Meet the TeamFind Us   Research is a hugely important part of the Trust's strategy to provide leading healthcare to our local population because it allows patients to receive new treatments.  Watch this short video to find out why one of our patients wanted t...

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Tag:   research (44)     innovation (2)     strategy (5)     studies (3)     study (6)     trials (3)     trial (6)     patient story (5)     Clinical Trials (17)    

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