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Wirral University Hospital NHS Foundation Trust

Neonatal Care

We are a designated Level 3 Neonatal Intensive Care Unit – one of only 2 in Cheshire and Merseyside. This means we are able to care for some of the most poorly babies.

Our Neonatal Unit has 24 cots which enable us to provide specialised care for babies from around 24 weeks of pregnancy. Many of the babies we care for are born early (premature). However some babies born around the time they are due (term) can have problems too, some requiring a brief stay with us and others a more intensive, longer stay.

Our approach is caring, holistic, individualised and with an emphasis on family. We provide research based care and strive to keep abreast with the latest research and medical technology. We consider the psychological, physiological, social and spiritual needs of baby and family.

Parents, grandparents, family and friends are often shocked and upset when a baby needs to be cared for by us. We try to keep parents as informed as possible, allaying fears and worries when we can and enabling them to relay baby's progress to their family and friends.

Photographs are taken as soon as possible after birth so mum and dad can show family and friends their baby.

Our priority is to stabilise and investigate baby's condition as quickly as possible. Our aim is to provide expert care proficiently and to keep parents as included as we can during the admission of baby and ongoing care. We strive to be supportive to parents enabling them to gain confidence in caring for their baby.

We often explain to parents that their baby's progress may be something of a 'rollercoaster journey' - two steps forward, one step back, and that there will be good days and bad days but we shall be travelling with them.

Our Wirral Women and Children’s hospital has a Ronald McDonald House on site. This provides free ‘home away from home’ accommodation for parents with premature babies being treated at our hospital.  

We have recently launched a secure website to help parents keep in touch with their baby whilst in our Neonatal Intensive Care Unit. We know how difficult this time can be for mum, dad, family and friends. Called “I See You”, parents will be given a secure reference login in which daily updates and pictures will be posted online. Ask our team for more details about this unique service.