How do I renew or return my library items?
You can renew items in person, by telephone or by e-mail, up to a maximum of three times, provided no other user has requested the items you have on loan.
When your item has been renewed the maximum number of times, it must be physically returned to the library. An item can then be re-issued to you when it has been seen by library staff.
You may not renew an item which has been reserved by another user. If you fail to return a reserved item on a ‘Standard Loan’ of 4 weeks within 10 days of its’ due date, you will be charged £10.00. If you fail to return an item on a ‘7 day Loan’ within 5 days of its’ due date, you will be charged £10.00. This policy helps us to manage our stock and is beneficial to all library users.
Books can be renewed or returned using the self service machine or by speaking to a member of the team.
To renew items just scan your card, press renew, and put your books in the black square one at a time.
To return books using the self service machine:
- Press ‘Return’
- Place your books in the black square one at a time.
- After you scan a book place it on the trolley to the right of the machine.
- When all books are returned press the green ‘Done’ and then print a receipt.