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What is end of life care?

End of life care helps all those with advanced, progressive, incurable illness to live as well as possible until they die. It enables the supportive and palliative care needs of both patient and family to be identified and met throughout the last phase of life and into bereavement.

Here at Wirral University Teaching Hospital we are committed to achieving our vision of providing the best possible care for people at the end of their lives.

Along with health and social care partners from Wirral Hospice St. Johns, Wirral Clinical Commissioning Group, Wirral Council and Wirral Community NHS Trust, we have signed up to an End of Life Care Charter, which commits us to delivering the high standards of respectful and dignified care that people deserve.

All organisations have committed to 12 pledges aimed at reassuring people who are dying and providing peace of mind about the services available to support them. See the Wirral End of Life Care Charter. You can find out more about why it is so important by reading the End of Life Care letter.


Download our Palliative and End of Life Care Strategy 2016-2019.


Volunteer Companionship Service

A new service is currently being trialled at Arrowe Park Hospital to support patients in their final stages of life and their families.

The Volunteer Companionship Service is being offered in several wards by trained volunteers whose role includes signposting people, making drinks for relatives, being a reassuring presence or simply providing company to a patient who may not have any family or friends around. The initiative complements the existing care delivered by the hospital’s clinical teams and will hopefully be rolled out across the whole trust in the future. Find out more about the Volunteer Companionship Service.


Support and Information

Endoflifecarewirral.org provides easy access to a range of support so that people at the end of their life, their families and carers can find the services that they need in one convenient location.  

With guidance on planning ahead, including links to social care and organ donation information, the site also signposts people to practical and emotional advice such as what to do when someone dies, supporting children through loss and help for carers. Health and social care professionals will also benefit from the online resource with access to policies, guidelines and training. Visit the website.




End of Life Care Team


The End of Life Care Team are based within out Trust's Corporate Nursing Team.

The team are involved in the implementation and promotion of the End of Life Care tools that are recommended within the End of Life Care Strategy (DofH 2008).

We work with other organisations within the Wirral health and social care economy to support education and training for End of Life Care.

  • Support education and training of health and social care teams so that they are confident in providing high quality End of Life Care
  • Promote the North West End of Life Care Model
  • Facilitate an integrated approach to End of Life Care
  • Promote the sharing of good practice

The team can be contacted via Switchboard (0151 678 5111) for information on education and training. Please be aware that this team have no input into clinical management of patients.



Useful links

Information leaflet: What to expect when someone important to you is dying 



This website provides easy access to a range of support so that people at the end of their life, their families and carers can find the services that they need in one convenient location.  



Wirral Hospice St. John's


Cheshire and Merseyside Strategic and clinical network – End Of life Care 




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