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How To Make An Appointment

Please contact the Adult Audiology Department.

Tel:- 0151 604 7113

Fax:- 0151 604 7372

Email address:- wih-tr.audiology@nhs.net

 Please note: We are a busy department, your call may be diverted to the Answer Machine.

 If your call is answered by the machine, please remember-

  1. Speak clearly and slowly ( Telephone connections are not always very clear )
  2. Leave your Name, Address, Telephone Number and a brief description of the type of appointment you wish to make ie: Repair / Retuning of Hearing Aids, Hearing Assessment etc. We will get back to you as soon as possible.
How To Cancel An Appointment

Please contact the Adult Audiology Department.

Tel:- 0151 604 7113

Fax:- 0151 604 7372

Email address:- wih-tr.audiology@nhs.net

 Please note: We are a busy department, your call may be diverted to the Answer Machine.

 If your call is answered by the machine, please remember-

  1. Speak clearly and slowly ( Telephone connections are not always very clear )
  2. Leave your Name, Address, Telephone Number and the day and time of the appointment you wish to cancel. We will get back to you as soon as possible.
Hearing Assessments
GP Referral

The Hearing Assessment Appointment.

This appointment will last approximately 45 minutes. The audiologist will ask you about your hearing, explain the procedure to you and you will have an opportunity to ask questions. The procedures carried out during your appointment may feel slightly strange on occasion but they are entirely safe and do not cause any discomfort.

The audiologist will look in your ears using an otoscope.

The hearing test is administered in a soundproof booth with a set of headphones over the ears. These are connected to an audiometer. The audiometer produces tones at specific frequencies and set levels to each ear independently.

The audiologist plots the loudness (in decibels) on an audiogram (graph). The person having their hearing tested will show that they have heard the tone by pressing a button. As the test progresses, the audiologist plots these responses on the audiogram.

In order to determine what kind of hearing loss is present, a bone conduction hearing test is performed. In this test, a small bone conductor is placed behind the ear. The bone conductor vibrates at specific frequencies, and the person being tested hears tones or beeps just like in the test with headphones.

Information from the tests can used to programme your hearing aids.

As soon as the tests are completed, the audiologist will talk to you about the results and discuss with you the options available. You may be offered two behind the ear hearing aids if these are likely to be of more help to you. If you decide to try hearing aids, impressions may be taken of your ears to make ear moulds that are custom-made to fit your ears.

Via ENT ( Ear, Nose and Throat ) Clinic

The Hearing Assessment Appointment.

This appointment will last approximately 15 minutes. The audiologist will explain the procedure to. The procedures carried out during your appointment may feel slightly strange on occasion but they are entirely safe and do not cause any discomfort.

The audiologist will look in your ears using an otoscope.

The hearing test is administered in a soundproof booth with a set of headphones over the ears. These are connected to an audiometer. The audiometer produces tones at specific frequencies and set levels to each ear independently.

The audiologist plots the loudness (in decibels) on an audiogram (graph). The person having their hearing tested will show that they have heard the tone by pressing a button. As the test progresses, the audiologist plots these responses on the audiogram.

In order to determine what kind of hearing loss is present, a bone conduction hearing test is performed. In this test, a small bone conductor is placed behind the ear. The bone conductor vibrates at specific frequencies, and the person being tested hears tones or beeps just like in the test with headphones.

As soon as the tests are completed, the audiologist will print out a copy of the Hearing Test for you to take to the ENT ( Ear, Nose and Throat ) Department for the Consultant or Registrar.

Hearing Aid Fitting

The Hearing Aid Fitting Appointment.

The hearing aid fitting will normally last for one hour. At this appointment the audiologist will use a computer to programme your hearing aids so that they suit you and give you the best results. You will be shown how to use and care for your hearing aids and how to get the best from them. If you would like to be accompanied by a friend, relative or carer we would welcome this. It can be very helpful to have someone with you to help with remembering all the information we will give you.

Wirral University Teaching Hospital NHS Trust Hearing Aid Services will provide all the continued support, maintenance and repair services you require to make best use of your hearing aids and you will be informed about arrangements for these services.

During your hearing aid fitting appointment, you will receive the following written information:

  • Information about how your hearing aids work
  • Information explaining about follow up, maintenance, repair and ongoing support services
  • Where you can get NHS batteries in your local community
  • A NHS Hearing Aid Record Book so that you can get batteries
  • Information about additional services, organisations and equipment that may be useful to you

 

After The Hearing Aid Fitting.

To check how you are getting on and see whether there are any further adjustments needed or if there are any problems with your hearing aids, the Audiology Department will contact you by telephone, if appropriate. Alternatively a follow up appointment may be arranged to take place approximately 6 to 8 weeks after your fitting appointment.

Earmoulds / Taking An Impression

Taking An Impression.

Taking an impression of the ear is a simple and painless procedure. A small foam block is placed in the ear canal to act as a seal. An impression is then taken by injecting a silicon material into the ear with a special syringe. This is left to set for a few minutes and then removed. You will be contacted to arrange an appropriate appointment type, date and time when the ear moulds return.

#PROUD to care for you