Published on Friday 20 December 2013
Maternity services at Wirral Women and Children’s Hospital have been named as one of the top units in the country and the best in the North West according to a recent survey by the health regulator.
The results published by the Care Quality Commission (CQC) looked at women’s experiences of maternity care in England during the month of February this year.
More than 23,000 new mums were asked their opinion about three key areas covered. These were; antenatal care, care during labour and birth and post-natal care.
Jill Galvani is Director of Nursing and Midwifery at Wirral University Teaching Hospital. She said:
“To be named as one of the top seven Maternity Units in England and the best in the North West by our health regulator is a tremendous achievement.
“Our hardworking staff take great pride in the personalised and high quality service we provide for our mothers, their partners and their babies.
“Pregnancy and childbirth can be a very anxious time for a family. We will always do our very best to make sure women have a positive experience here at Wirral Women and Children’s Hospital.
“We are absolutely delighted that the mothers who use our service rate us so highly.”
137 eligible acute NHS trusts took part in the national CQC survey on maternity care (the last survey took place in 2010). The questionnaire asked patients a number of questions ranging from ‘dignity and respect’ to ‘kindness and understanding’. The data was then analysed, placed in key themes and given a score out of 10. The results meant the health regulator could confidently say which hospital trusts were performing ‘better’, ‘worse’ or ‘about the same’.
The Maternity Unit at Wirral Women and Children’s Hospital scored the following:
- Labour and birth. 8.6/10. ‘About the same’.
- Staff. 8.7/10. ‘About the same’
- Care in hospital after birth. 8.9/10. ‘Better’
Jill Galvani added:
“This survey has provided us with valuable information on areas where we can make any necessary improvements so that our Maternity Unit continues to be the first choice for expectant mums, not just in Wirral but further afield.
“I would like to offer my personal thanks to our hardworking colleagues for keeping standards extremely high for patients and their families at Wirral Women and Children’s Hospital.”
Information about Wirral Women and Children’s Hospital
- Wirral Women and Children’s Hospital will deliver around 3700 births each year (10 births per day on average).
- Unique within Merseyside and Cheshire, Wirral Women and Children’s Hospital is the only hospital to provide complete care for mother and baby by having an adult and neonatal intensive care and MRI/CT support on site
- We are a designated Level 3 Neonatal Intensive Care Unit (one of only two in Merseyside and Cheshire). From January 2014, poorly premature babies requiring Level 3 care will come to Wirral Women and Children’s Hospital from North Wales.
- To support parents to be close to their newborn/child we are able to provide free hotel style parent and family accommodation in Ronald McDonald House located within our unit.
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Notes to Editors:
- Over 23,000 women who gave birth in February 2013 took part in the Care Quality Commission survey (a response rate of 46%).
- Women were eligible to take part in the survey if they had a live birth during February 2013, were aged 16 years or older, gave birth in a hospital, birth centre or maternity unit or had a home birth.
- One hundred and thirty seven NHS Trusts in England took part in the survey.
- NHS trusts took part if they had a sufficient number of eligible women who gave birth at their NHS trust during the sampling time frame.
- Wirral Women and Children’s Hospital is part of Wirral University Teaching Hospital.
- Wirral University Teaching Hospital NHS Foundation Trust is one of the largest and busiest acute trusts in the North West of England.
- We provide acute healthcare services to around 400,000 people across the Wirral peninsula.
- The Trust is one of the largest employers on the Wirral with a workforce of over 5,500 staff.