- Compliments and Concerns
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- Media relations
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Media relations for the trust is handled by the Communications and Marketing team.
We try extremely hard to facilitate prompt and accurate responses to queries we receive from the media.
Journalists (including photographers and film-makers) wishing to come on to any of the sites owned by Wirral University Teaching Hospital must seek permission in advance from the Communications and Marketing team.
During working hours (which are normally Monday to Friday, 8.30am to 5.30pm), enquiries should be directed as follows:
- Mike Baker, Head of Communications, on 0151 604 7003 or email email@example.com.
- Lyndsay Young, Communications and Media Relations Manager, on 0151 604 7640 or email firstname.lastname@example.org.
- The general email address for the Communications and Marketing team is email@example.com.
All out of hours urgent media enquiries should be directed to the on-call executive through the main switchboard (0151 678 5111).
We operate a strict ruling on patient condition checks for the media. Condition checks will only be given if the patient in question, their legal guardian (if under 16) or the patients’ next of kin (if unconscious) is granted. We use a standard scale of a one word response for patient condition checks for example ‘critical’ or ‘stable’. We cannot enter into discussions however about the health of any of our patients. We also reserve the right not to give out any information if a patient or family ask us not to do so.