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SUPPORT AND ADVICE
The newly opened Information Bank (located on the ground floor lift area) is open Mon-Fri 9am – 4.30pm. This new initiative has been supported by Healthwatch Wirral, and Healthwatch staff are available to provide information and signposting opportunities about services available throughout Wirral.
“YOUR VOICE COUNTS”
Healthwatch Wirral wants to know what you think about Health & Social Care services in Wirral,
Call in and speak to one of the team and ‘have your say’ ext. 7733
In addition Healthwatch Wirral work alongside WUTH Patient Relations Team, who are available to speak to patients and relatives and help resolve concerns or issues about health and social care within the hospital. Working together with Healthwatch Wirral this can avoid escalation to formal complaints. There are facilities within the information bank to discuss matters in private.
New Matrons helpline - 07826 858846 Mon – Fri 9am -5pm