Published on Tuesday 10 October 2017
Volunteers who work tirelessly to provide care and compassion to patients at the end of their life were winners at this year’s Wirral University Teaching Hospital’s annual PROUD Awards.
The Companionship Volunteers offer company for those in the last days of their life and their family members. This can be as simple as holding the hand of a patient who may not have many family or friends around, to simply making drinks for relatives.
These are members of the public who offer their own time to give something back to patients and offer support at what can be a distressing time.
They received the Volunteer of the Year Award at the annual event, which recognises exceptional work of colleagues at Wirral University Teaching Hospital (WUTH).
Their award was presented by TV star and Benidorm actress, Sherrie Hewson, who hosted the ceremony at New Brighton’s Floral Pavilion.
Family members regularly contact the Hospital Trust to thank the volunteers for their outstanding care and compassion. One relative told how one of the volunteers read to her loved one when she wasn’t responding. Another relative strongly believed that a volunteer was sent so her family member could pass away peacefully in the knowledge that she could have someone to turn to.
Providing quality end of life care has been a major focus of teams across the Trust over the past year and this was reflected in the awards.
The Bereavement Team also won Team of the Year having transformed the way they work by going above and beyond to help bereaved families. This has included attending funerals of patients who have no next of kin or family.
Bereavement Midwife, Heather Lennox, also won the 2017 Dedication Award, for her work in helping parents who have tragically lost a baby. She offers support to bereaved parents having a new baby, from early in their pregnancy through to delivery.
The PROUD Awards are designed to recognise colleagues that represent the best of the Trust’s core values. In total 14 awards were handed out to 14 teams and individuals on the night.
External funding made this year’s awards possible, through key sponsors Cerner and with support from Hill Dickinson, Cube Creative, Altodigital and NHS Professionals. The event also recognised our staff who had given 25 years and 40 years of service to the NHS.
Here is the full list of winners of the PROUD Awards 2017:
Patient Focus Award – Reverend Les Arch and Reverend Chris Girvan
Respect Award – Wirral Acute Medical Unit
Ownership Award – Kay Hughes
Unity Award – Special Rules Team
Dedication Award – Heather Lennox
Quality Improvement Award – Tara Molloy, Sharron Gargan and Carl Plant
Research Award – Dr Emmanuel George
Safety – The Safeguarding Team
Volunteer of the Year – Companionship Volunteers
Innovation and Technology – Critical Care Team
Learner of the Year – Georgina Moffatt
Team of the Year – Bereavement Team
Employee of the Year – Lynn Benstead
Patient Choice – Wirral Acute Medical Unit
Companionship Volunteers pictured receiving their PROUD Award from host Sherrie Hewson and Michael Carr, Chairm of Wirral University Teaching Hospital.
Heather Lennox pictured receiving their PROUD Award from host Sherrie Hewson and Michael Carr, Chairm of Wirral University Teaching Hospital.
The Bereavement Team pictured receiving their PROUD Award from host Sherrie Hewson and Michael Carr, Chairm of Wirral University Teaching Hospital.